If you place your order before 12pm (AEST) on a weekday it’ll fly off to you on the same day.
(Excludes public holidays and times of incredible high-demand. During these times it may take up to 48 hours for our warehouse squad to completely prepare your order and send it off to you.)
Due to COVID-19 we might experience processing or delivery delays. We will do our best to keep you in the loop and to ensure your order gets to you as quickly and safely as possible.
All regular and express parcels are sent as Authority to Leave parcels so that no signature is required. Hallelujah. How annoying is it being seen in your PJ’s at 3pm! If you wish to give the courier specific instructions, please do so in the space provided at the check out. These instructions will be carried out at the couriers discretion.
Free Shipping
Free Standard Shipping!
For orders over $150 within Australia.
Australian Shipping
Standard Tracked Shipping
Perfectly respectable tracked delivery within NSW, Australia: $15
Perfectly respectable tracked delivery within Australia: $20
Everywhere Else!
International Shipping
Want to get your hands on Yes Hair in the rest of the world?
Exact shipping totals are calculated at checkout.
International Order
We use Australia Post shipping for international orders which provides tracking and signature on delivery.
How Long Will It Take?
Australian Domestic
Typically 1-2 business days. However, due to COVID-19, Australian orders may take up to a week.
New Zealand
Typically 2-3 business days. However, due to COVID-19, NZ orders may take up to two weeks.
All other international customers
Typically 6-14 business days. However, due to COVID-19, international orders may take up to four weeks.
Track Your Order
WHERE ARE YOU POSTIE?! MY HAIR IS FRIZZY YOU KNOW! Ooh, ooh, we know!
Better yet, click below for full tracking details:
https://www.fastway.com.au/tools/track/ OR https://auspost.com.au/mypost/track/#/search
Track Your Order
Just pop in the tracking number from your shipping confirmation email.
*All postage and handling prices above are AUD unless otherwise stated
If for any reason you are not completely satisfied with your purchase we will find this hard to believe and will shower you in many ways to help change your mind.
Actually, woops, the legal guys said that we can’t do that. Instead, we will give you a 30 day money-back guarantee from the time you receive the goods. Please email us at hello@yeshair.com.au within that time if you are not satisfied with your purchase so that we can resolve any issues.
We recommend that you return the product (and they will need to be returned) via Registered Post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit and therefore we advise you insure your parcel. Yes Hair Australia Pty Ltd will not be responsible for parcels lost or damaged in transit if you choose not to insure.
To organise a return , please shoot an email to our customer service squad via hello@yeshair.com.au
Your curls and your natural oils are best friends. Hair gets frizzy and upset without its natural oils around. So, they need time together (no less than two days for a real connection). Curls after the gym or a swim may need a wash, but the priority is keeping your hair happy and connected with its natural oil friend.
Frizz screams of thirsty hair. Focus on the hydration step on your next wash day (like grabbing your drink mid-workout). Then, add deep conditioning for further tlc. Getting defined curls is also about how you use your products. Always move your product from your roots all the way to your ends. Then, once your curls are set and dry, don’t play with them or you’ll lose your clumps (and won’t get a biscuit!) Go to the Yes Curl Coach for further how-to’s.
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It’s all about when, where, and what. When dry brushing, you’ll get fluffy, frizzy hair that is untameable. I know you’re not after the finger-in-power-socket look, so don’t do that. In the shower, at the hydration and conditioning step, we swear by a brush to help distribute the product through and into your curls. What you don’t want is hard-bristled brushes anywhere near your curls. Your hair is elastic but dragged on, it will only stretch so far before it breaks. Use the Yes Hair Brush that moves with your curls, slow dance style.
Having consulted with thousands of curlies, no two heads of curls are the same, but I recommend every 2-4 weeks. Weigh up your hair history and its damage/colour/keratin etc. and how often you wash it. You’ll know when your hair is getting thirsty, so add a treatment in-between if needed. Our Drench and Quench Moisture Mask is your gal for this.
Ditch the complicated, unrepeatable routines and hours of research trying to coax out you best curls. Learn simple and easy to follow routines unique to your curl type to build healthy, hyrdrated, defined curls.
